21-DAY FREE IN-HOME TRIAL

TERMS AND CONDITIONS

HAELO is offering an exclusive opportunity to DAVE ASPREY BOX SUBSCRIBERS who qualify to trial HAELO for 21-days in the comfort of their own homes. If you are eligible for the 21-Day Free In-Home Trial, you will be able to experience the HAELO at no cost for 3 weeks.

If you’re not satisfied with your HAELO experience for any reason, please contact HAELO Customer Support within 21 days of receiving your HAELO device to request a prepaid return label. The complete HAELO system, including accessories, will need to be shipped in its original packaging and postmarked within 21 days of the original delivery of the system.

WHO IS ELIGIBLE FOR THE 21-DAY FREE IN-HOME TRIAL?

  • First-time purchasers of HAELO.
    • For example:
      • If you already own a HAELO device, the purchase of a second HAELO is not eligible for the 21-Day Free In-Home Trial.
      • If you have previously returned a HAELO device, the purchase of a second HAELO device is not eligible for the 21-Day Free In-Home Trial. 
  • Residents of the USA and Canada only.

WHAT IS REFUNDABLE?

  • Your HAELO package must be returned in as new condition within 21 days after you receive delivery to avoid being charged $2,840.00 plus applicable sales taxes. You will need to contact HAELO Customer Support no later than  the 21st calendar day of your 21-day trial to request a return label. If the package is not shipped and postmarked on or prior to this day, you will be charged $2,840.00 plus taxes to the credit card provided, and you will own the unit. If the eligible payment method we have on file for you is declined, you must provide us with an alternative payment method promptly.
  • The 21-Day Free In-Home Trial voids the 60-day Money Back Guarantee policy unless you purchase HAELO within the trial period. If you decide to not participate in the 21-Day Free Trial and purchase upfront, you will qualify for the 60-day Money Back Guarantee policy. For more information about HAELO’s 60-Day MBG click here. 
  • HAELO will not administer refunds for returns received that were postmarked on or after the 22nd day.
  • International shipments may be subject to Customs Fees, Duty, VAT or Sales fee after shipping. Please note that you will be responsible for customs fees and fees will not be refundable in the event you return your HAELO device. 

HOW TO REQUEST A RETURN?

  • Live Chat. Visit www.haelo.com
  • HAELO Customer Support at support@haelo.com
  • You will receive a return material authorization (RMA) number with a prepaid return shipping label. Returns must be postmarked before the end of the 21-day return period, which commences on the date of delivery of the product.

21-DAY FREE TRIAL DOES NOT APPLY TO THE FOLLOWING:

  • If you live outside of the United States or Canada, the 21-Day Free In-Home Trial is not applicable.  
  • To determine if your address is in an eligible territory, please contact HAELO Customer Support.  
  • Other promotions from HAELO may not be combined with the 21-Day Free In-Home Trial offer.

OTHER TERMS:

  • 21-Day Free In-Home Trial is based on a limited quantity and limited time program and is offered on a first come first serve basis. 
  • Trial eligibility and qualifications may be subject to change with or without prior notice.
  • haleox, LLC has the final right and discretion to change the quantity offered and other terms (enrollment eligibility) of this program at any time.
  • In case you didn’t qualify for this trial due to limited quantity, you agree to receive communication(s) directly from HAELO for any opportunity to be part of such future program(s), unless you opt out or unsubscribe.
  • Devices returned with excessive wear and tear or damage of any kind will be charged for the device at full price.

To learn more about HAELO’s Return Policy, please click here.

To contact us regarding your 21-Day Free In-Home Trial, please contact HAELO Customer Support at support@haelo.com

This offer (the “21-Day Free In-Home Trial”), which is made to you by HAELO (as defined in the HAELO Terms of Service), entitles eligible customers to receive and use a HAELO system for a period of twenty-one (21) days from the date the HAELO system is delivered to your designated address (the “Free Trial Period”). By submitting your payment details [OR By clicking the “I accept” button or checkbox below and by using the free trial of the HAELO system], you accept the 21-Day Free In-Home Trial and (i) consent to us using your payment details in accordance with these Terms and Conditions and HAELO’s Privacy Policy, (ii) acknowledge and agree to the HAELO Terms of Service and these 21-Day Free In-Home Trial Terms and Conditions, (iii) agree that your sole and exclusive remedy for any problems or dissatisfaction with the HAELO device is to return the device prior to the expiration of the Free Trial Period; and (iv) agree to either: (a) purchase the HAELO system at the cost of $2,840.00 plus applicable taxes and authorize HAELO (without further notice to you, unless required by applicable law) to charge you $2,840.00 plus applicable taxes for the device, or (b) return the HAELO system in satisfactory condition prior to the expiration of the Free Trial Period as described herein. You may only use this 21-Day Free In-Home Trial offer once. HAELO reserves the right, in its absolute discretion, to withdraw or modify this 21-Day Free In-Home Trial offer and/or the Terms and Conditions at any time without prior notice and with no liability.

THE HAELO DEVICE IS PROVIDED TO YOU “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED. FURTHER, WE DO NOT WARRANT RESULTS OF USE OR THAT THE HAELO DEVICE IS BUG FREE OR THAT ITS USE WILL BE UNINTERRUPTED.

HAELO has no association with the Dave Asprey Biohacking Box terms, conditions, sweepstakes, giveaways and subscriptions. We have partnered with the Dave Asprey Biohacking Box to offer our 21- Day Free Trial only. Any giveaways of any HAELO Product will be held under the terms of the Dave Asprey Biohacking Box Terms and Conditions. For more information about the Terms Specific to Dave Asprey’s Biohacking Box click here.

Medical Advice Disclaimer

OUR PRODUCTS ARE NOT INTENDED FOR USE IN THE TREATMENT OR MANAGEMENT OF ANY DISEASE OR CONDITION, AND SHOULD IN NO WAY BE CONSIDERED A REPLACEMENT FOR MEDICAL ADVICE AND/OR ACTIONS TAKEN IN ORDER TO DIAGNOSE, CURE, TREAT, OR PREVENT DISEASES OF ANY NATURE AND HAVE NOT BEEN CLEARED BY THE FDA FOR ANY SUCH USE. 

While we may provide general wellness-related information, we are not a health care provider and we do not provide any medical treatment, advice, diagnosis, or other services requiring professional licensure. Your use of the Products and Services does not create a provider-patient relationship between you and HAELO. Please seek the advice of your qualified health care professionals with any questions or concerns regarding your individual needs and medical conditions. HAELO neither recommends nor endorses any specific physicians, procedures, products (including our own products), opinions, or other information that may be included on the site; the same are only for informational purposes and are not intended to cover all possible uses, directions, precautions, interactions, and adverse effects. All content provided on the site or otherwise provided as part of our Products or Services are intended to inform and supplement treatment decisions made between you and your health care provider. Our Products and Services should not be used as treatments for a medical emergency. Our Products are not intended for use by anyone with electrical devices (including, but not limited to, pacemakers, insulin pumps, vagal nerve stimulators, other stimulators, etc.), electrical implants, ferrous metals, infants, and/or those who are pregnant or trying to become pregnant. Reliance on any information appearing on the site, whether provided by HAELO, its content providers, the visitors to the site, or others, is done solely at your own risk.